Case intake · step 1 of 2
Choose the situation that matches yours. Each opens a short, free complaint form built for that exact issue. Nothing you submit is shared without your permission.
Restaurants, stores, hotels, rideshares, or the cabin of an airplane. If you were turned away, asked to leave, or asked unlawful questions with your service animal, start here.
File this complaint → CASE TYPE · HOUSINGA landlord, property manager, or HOA said no pets, charged a pet fee or deposit for your assistance animal, or refused a reasonable accommodation request. Start here.
File this complaint → CASE TYPE · PET SCREENINGA third party pet screening company delayed your move in, demanded documentation the law doesn't require, or denied your animal without a valid reason. Start here.
File this complaint →Not sure which one fits? Pick the closest match. Our team reroutes your case internally if it turns out to involve more than one issue, at no extra step for you.
